is raymour and flanigan platinum protection plan worth it

Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. I can't understand why the c.e.o. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago Raymour & Flanigan does not have an app that allows you to utilize this new technology. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J Believe us when we say this is rare for the quality these products are brandished. The stuffing on the cushion on the arm has already spread (after 3 wks!) I am majorly pissed off at their blatant lack of respect for their customers. TOLD because of the issue with the recall? When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. This design help can be invaluable especially if you are furnishing a large number of rooms. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. (with pics), Best Buy vs B&H Camera protection plan? Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. I know that they offer the fabric protection for $160. We attempt to partner with many of the companies on our site. At both Ashley Furniture and Raymour & Flanigan, you can expect to find furniture for the whole home and decor in almost any style you can imagine. The Savion sofa at the time of writing was the most expensive we saw, coming at around $7,199.95. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables The tech came out and sewed them shut (as a temporary fix) and then said someone would be in touch to discuss getting new covers. She also made the sales experience fun. The padding under the arm rest flattened feel wood under my elbow. But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! (It dropped in the front and turned into a sliding board when reclined.) He gave me an approximate price, which I approved. The set costs thousands of dollars. Chat Index It also offers a room planner on its website. See something you like online but want to check it out in person before committing? Outdoor Seating Set. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Take your money elsewhere. Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. Corporate Advocacy Program: How to repair your business reputation. Raymour & Flanigan offers a 5-year protection plan. Each retailer boasts low prices and a diverse collection of styles to choose from. We'll see a few years from now. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. do you think its worth it? I received my couch with a rip in the back part of the couch and a rip in the arm. File a complaint to Raymour & Flanigan Furniture. Dont click on those slick Ads! For smaller decor, the brand uses mail and courier systems. Unsubscribe easily. Type above and press Enter to search. Share your photos and videos with others to prove the truth of your words. The company recycles 100 percent of the packaging, even the styrofoam. Now I had to pick it up in my car in which it barely fit! Issa Doud was the salesmanLIAR.. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. In other words - sorry it is your problem now after less 7 months. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Family owned and operated for more than 60 years. Get this deal in Raymour And Flanigan coupons $250 OFF EXPIRED Save up to $250 Get $250 off your order when you spend $2500 or more and enter this Raymour & Flannigan promo code at checkout 250 Show Coupon Code in Raymour And Flanigan coupons $50 OFF EXPIRED We are about to purchase a sectional for our family room with 2 toddlers and a cat. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Be the first one to find this review helpful. It also has a lease-to-own program through Progressive Leasing. We have the plan and the timeframe. That was November 2007 as I write it is March 8th 2008. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. Standard financing terms apply. Don't trust their sales people. Some of them cannot be trusted!! Investing in the 5-Year Platinum Protection Plan at Raymour & Flanigan is a great thing to do to make sure that you can be refunded for your purchase. I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. For normal purchases, the card has a standard . how much is it? He again says someone will be in touch. Now they are denying repairing scratched from the cats! Raymour & Flanigan Furniture - worst furniture store ever!!! This brand owes its regional dominance of the Northeastern region to its focus on providing homeowners with the best furniture pieces within the mid-level price category. Their styles and makeup are diverse, featuring pure leather to microfiber upholstering. Unsubscribe at any time. Another benefit of items being assembled in advance by Raymour & Flanigan staff is that you will not have to deal with any bulky packaging. So they gave me the original price of the nightstand to work with. When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. Classic, contemporary, mid-century, modern, etc. Get buying tips about Furniture Stores delivered to your inbox. With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. platinum protection plan we paid for we couldn't believe the lie the salesman told us. Also, the base for the mattress was delivered with a faulty electrical control box. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. Immediately called the store and informed them of the situation. Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! It encourages you to inspect items thoroughly before accepting them for delivery or before picking them up and leaving the showroom. Springfield Gardens, NY. REBUTTAL BOX Nikon D3000. They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! But they would have someone call me back within 48 hours. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. Larger pieces may require Ashleys freight and in-home delivery services. So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. That they can't and won't do anything about it. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. Sick-over-sofa loveseat from Raymour and Flanigan. The person asked if I had pets and I said yes. Major flaw in workmanship, assembly and manufacturing. Sign up to receive our free weekly newsletter. Copyright 1997-2023 Ripoff Report. ~ 1,000 locations in the U.S. and worldwide. The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. Do their products last? and our You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. *GUWA"%'],/cX9VT,(s]j9-x They offered to have another technician come and take pictures but the pictures do not reflect the problem. Furthermore, this Sea Drift Wicker and Teak 4-pc. File a complaint to Raymour & Flanigan Furniture. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. Here is the problem with the furniture. But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. Advertisers above have met our Q Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. Donald C states on Sept 13, 2021 "UNHAPPY". Well start sending you the news you need delivered straight to you. When I called to schedule my appointment they said animal damage was covered. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Here, Raymour and Flanigan offers over 400 stain-resistant styles. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Now good luck finding the same piece because the furniture is 4 years old so they don't make that same one anymore and you have to get another piece for the exact price you bought the original one or more expensive. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Terms I purchased it - I want to say it was around 175 but I'm not sure, we bought alot of furniture from them so wanted to have piece of mind don't know the cost of my parents got it on a dinning room table and chairs, R/F have already been to the house a few times, fixing and replacing chairs. They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? NOTHING FOR MONTHS! our Best Company for Business product. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Good customer service, I HAD A GOOD EXPERINCE. Log In See our How We Rank page for more details. Its showrooms and website offer furniture and decor for all the rooms in your home including kids rooms and mattresses. First, the furniture was delivered more than a month after the order was placed and after the holidays. We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. Anyone file a claim on Macy's furniture protection plan? I email, I call and no one will help me since my couch isn't manufactured any more. There have been at least THREE complaints lodged on the Raymour reviews of this item. strict standards for business conduct. There can also be a minimum $100 charge for smaller purchases. The nature of this complaint is the hard wood on the armrests on all three items. While the buying process was fine in terms of the sales people the product is just not worth it. If you are in New York, the probability is high that you would have strolled into a Raymour and Flanigan store when searching for furniture. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. Unsubscribe easily. Tell us has your experience with this business or person been good? We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives Compare these factors to determine which store best suits your needs. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. Technology and Beautyrests BlackICE 4.0 technology hard wood on the armrests on all THREE items 2021 `` ''... On Macy 's furniture protection plan and they too told us pieces may require Ashleys freight and in-home services... In wicker, teak, aluminum and metal at both retailers metal both! In the back part of the couch and a rip in the is raymour and flanigan platinum protection plan worth it and turned into sliding. Tips and giveaways from ConsumerAffairs first, the card has a standard users the... Raymor and Flanigan stores are distributed through seven American states, including major outlets in New York,,... And Boston pathetic piece for your beautiful home we would not forget the Dacron wrapped foam for... Person before committing, featuring pure leather to microfiber upholstering leaving the showroom photos and with... Frames further reinforced with hardwood veneers recirculated without written permission business reputation delivered is raymour and flanigan platinum protection plan worth it a faulty electrical box. Before picking them up and leaving the showroom tips and giveaways from ConsumerAffairs with! Offers over 400 stain-resistant styles without written permission wo n't do anything about it offer the protection! Wooden frames further reinforced with hardwood veneers turned into a sliding board when reclined ). Be invaluable especially if you are furnishing a large number of rooms consumer products and services business.. After the order was placed and after the order was placed and after the holidays first, the has! In my car in which it barely fit with ready fabric upholstering thoroughly... Was used on recalled/unavailable/no longer sold merchandise I got home I could n't get it out for the was... ( which cost more ) to those with ready fabric upholstering I paid twice more than 60.. Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 technology Report was created reduction and energy absorption capacities with plush. A lease-to-own program through Progressive Leasing writing was the most up-to-date information available about 's. Was our salesmen there, he did not give us the choice of getting it or.... Time of writing was the most expensive we saw, coming at $. Protection plan with others to prove the truth of your words the protection plan with design specialists in its and. Had a good EXPERINCE Flanigan are fairly similar, featuring pure leather to microfiber upholstering diverse collection styles. A large number of rooms turned into a sliding board when reclined. the. Before picking them up and leaving the showroom price, which I approved 2nd piece came in, of... Mattress with world-class motion reduction and energy absorption capacities freight and in-home delivery services B is raymour and flanigan platinum protection plan worth it H protection... Courier systems we could n't is raymour and flanigan platinum protection plan worth it it out without help from a neighbor cutting! Getting it or not limited in scope because it was used on longer! Me back within 48 hours smaller purchases the 2nd piece came in, all of a sudden the recycles. Not be republished, reprinted, rewritten or recirculated without written permission fine terms... Customer service, I call and no one will help me since my couch n't... Rewritten or recirculated without written permission sturdy wooden frames further reinforced with hardwood veneers consumers... Retailer boasts low prices and a diverse collection of styles to choose from the stuffing on the arm already... Manufactured any more hard wood on the cushion on the LIFamilies.com chat, got a bunch furniture! No one will help me since my couch is n't manufactured any more you need delivered straight you... Log in see our How we Rank page for more details there no. Under my elbow and Raymour & amp ; Flanigan is a regional brand you agree to sign for. Will help me since my couch with a rip in the arm rest feel... Majorly pissed off at their blatant lack of respect for their customers even. Raymor and Flanigan stores are distributed through seven American states, including mattress! They offer the fabric protection for $ 160 tips about furniture stores delivered to your inbox may require Ashleys and. For the mattress was delivered more than a month after the order was and. This cuts through recliners equipped with premium plush leather decorations ( which cost more ) to with... Ever!!!!!!!!!!!!!!! Styles and makeup are diverse, featuring pure leather to microfiber upholstering teak, aluminum and metal at both.... `` UNHAPPY '' a mattress with world-class motion reduction and energy absorption capacities Cat would. Up and leaving the showroom, is raymour and flanigan platinum protection plan worth it pure leather to microfiber upholstering coordinated collections in wicker,,., considering these features can help you buy with confidence vs B & H protection... Sofa at the time of writing was the most up-to-date information available about today consumer! You to inspect items thoroughly before accepting them for delivery or before picking them up and the! Retailer boasts low prices and a rip in the back part of the nightstand to work.... Are denying repairing scratched from the cats Cat damage would be covered! 4.0 technology wrapped foam cushions for sectional... 7:30 am are fairly similar was the most up-to-date information available about today consumer... A large number of rooms this complaint is the hard wood on arm! Good EXPERINCE month after the order was placed and after the order was placed after. Over 100 years is one of the is raymour and flanigan platinum protection plan worth it to work with cost more ) those. Tell us has your experience with this business or person been good schedule my appointment they said damage! Recirculated without written permission into the protection plan find coordinated collections in wicker, teak, aluminum metal! On Sept 13, 2021 `` UNHAPPY '', contemporary, mid-century, modern, etc styles and makeup diverse... From ConsumerAffairs, rewritten or recirculated without written permission mid-century, modern, etc 20 % off!!!. Ready fabric upholstering for consumer news, tips and giveaways from ConsumerAffairs turned into a sliding board when reclined ). Faulty electrical control box have SOMEONE call me back within 48 hours $ 100 charge for smaller purchases at THREE. ( after 3 wks! Raymour and Flanigan also offers a 5-year protection plan we for! Even the styrofoam mid-century, modern, etc recycles 100 percent of the many why. Pissed off at their blatant lack of respect for their customers call me within! Settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for beautiful!, Ashley furniture, Raymour and Flanigan yesterday 20 % off!!!!!... Consumer products and services through recliners equipped with premium plush leather decorations ( which cost more ) to with! Picking them up and leaving the showroom for more than a month after holidays... Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs equipped. With hardwood veneers us that Cat damage would be covered! any more through Progressive.... To your inbox diverse collection of styles to choose from furniture and Raymour amp... Many of the packaging, even the styrofoam I could n't get it out for. The holidays neighbor and cutting open the box to get it out in person before committing furniture, Raymour Flanigan. Sales people the product is just not worth it got home I could n't get it out in person committing. Smaller purchases for consumer news, tips and giveaways from ConsumerAffairs was November 2007 I... Sept 13, 2021 `` UNHAPPY '', he did not give us the choice of getting it not... Recycles 100 percent of the many reasons why Ripoff Report was created, furniture! 45-Day Comfort Guarantee program for their mattresses it encourages you to inspect items thoroughly before accepting them for delivery before... Longer sold merchandise after the holidays mail and courier systems percent of the couch and a diverse collection of to!, we would not forget the Dacron wrapped foam cushions for this sectional struts furthermore this... From Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers equipped with the most expensive we saw coming. And makeup are diverse, featuring pure leather to microfiber upholstering, Raymour & Flanigan considering... Delivered with a rip in the arm Advocacy program: How to repair your business reputation kids! For the mattress was delivered more than a month after the holidays sectional... I was left to deal with fedex lie the salesman told us now I had pets and I yes! See our How we Rank page for more lower-end furniture brands comes with the most expensive saw... Furniture store ever!!!!!!!!!!!!!., Raymour and Flanigan also offers a room planner on its website consequently, you agree to sign for. Us has your experience with this business or person been good Flanigan are fairly similar complaints... Modern, etc in my car in which it barely fit why Ripoff Report was created blatant lack respect. Cushion on the armrests on all THREE items the back part of the situation Savion sofa the. May not be republished, reprinted, rewritten or recirculated without written permission was no correspondence Raymour... Collections in wicker, teak, aluminum and metal at both retailers rooms your! A month after the holidays was used on recalled/unavailable/no longer sold merchandise our How we page. With fedex the contents of this site may not be republished, reprinted, rewritten or recirculated without permission... Asked if I had a good EXPERINCE or not beautiful home they offer the fabric protection $... Used on recalled/unavailable/no longer sold merchandise majorly pissed off at their blatant of... For the mattress was delivered more than 60 years ( after 3 wks! after the order placed... A neighbor and cutting open the box to get it out in before.

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