superdry return policy uk

Print your returns label and attach it to the parcel. 1. Take a look at how you can return a kindle book. . %PDF-1.7 So, we dug in and we compiled everything you need to know about the Superdry return policy below. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . SUPERDRY_12345678). You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} After this, you should expect to get your refund within 5 business days. Proof of purchase required. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. 6. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. If you wish to return a product, we request you to pack it in the original box along with the original invoice. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). It is very important when you return an item that we know the order number to which it relates and your details. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Powered by WordPress. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Privacy Policy and I consent to the processing Wait for a confirmation email once Superdry has refunded your money. For more info, please see our returns policy. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Superdry follows a '30 day no questions' asked return policy online. Free. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. If the package is opened, damaged or been used, Superdry wont accept the return. Returns can take up to 10 working days to process from the date they arrive at our warehouse. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. It will take only 2 minutes to fill in. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. 4. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Product Specific Policies: Visit our returns portal - https://superdry.returns.international. Superdry: Authentic Premium Style \| Men's & Women's Clothing Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. You can read our full privacy policy (which incorporates our cookie policy) here. Superdry Returns Policy applies. You can ask the customer for proof that they bought an item from you. It will take 7-10 business days for Superdry to process your refund. As long as the products are intact and have their original components they will be eligible for a return. After inspection we will confirm if the merchandise is in acceptable condition or not. 4 0 obj We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. . The Superdry return policy gives you one month to return your order for a full . Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. 2. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. Health Service Discounts 10% off full price purchases, subject to availability. Make sure the product is in sellable condition. They do not have to provide a reason. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Then you can choose a preferred carrier and return the product. When you are not totally satisfied with the product you bought, you surely will think of returning it. Code must be entered at checkout. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> dxRQGA$Rz d`9{R&I A return request should be raised via email, through your account or in-stores prior to the return. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. The refunds will take at least 10 days to process in your account. You can return a gift by providing a gift receipt online or in-store. Goods should not be soiled, torn, damaged and must have the original tags intact. 5. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Well send you a link to a feedback form. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. As soon as it has been processed you will receive an email to confirm. Further, you will be asked about which product you wish to return. Multi-Buy Promotion: In case you return both products, you will get a full refund. They will only accept changes in certain cases. It will help you with easy returns and exchanges. Please note due to hygiene reasons, we . 1. These include cosmetics, fragrances, swimwear, and underwear. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. As soon as it has been processed you will receive an email to confirm. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Standard returns. Select which items you wish to return, the reason why and whether you would like a refund or exchange. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. Jackets from 25. 4. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl ;jClk)( Mao^caI0ha} 7. We also use cookies set by other sites to help us deliver content from their services. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. ; Please detail the product, quantity returning and the reason code as . V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP It might take 5-10 business days to have the refund credited into your account. Open Search My Account Wish List 0 0 items in your basket We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 2. These are the top 20 stores with the best return policies. The 30-Day Return Policy is applicable to all products sold on Superdry.com. In-store: You can visit the store with an original invoice and submit your reason for return. No, Superdry return policy states that if the product is defective then they will not accept its returns. We'll send a return slip to you. 1.95. Can I make Superdry postal returns for in-store purchases? DoNotPay offers more than helping you get a Superdry refund. Does BJs Accept EBT Card For In-store and Online Purchases? There are certain exclusions that you have to keep in mind. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Items cannot be returned to a Superdry concession or franchise. SUPERDRY_12345678'. Original Proof of Purchase must be presented for a Return or Exchange. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Read more about consumer protection from unfair trading. Dont include personal or financial information like your National Insurance number or credit card details. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Don't worry if you don't have a printer; print in store options are available! SNAP EBT Benefits For Eligible Purchases. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Choose which courier service you would like to use to send the return back to us. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. The customer can still reject the item after its been repaired or replaced. endobj Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Save my name, email, and website in this browser for the next time I comment. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Ends 4 Days 08:18:51. Only a few Superdry stores sell vintage products. T: 0870 889 3102 Find up-to-date store information and services to shop your premium authentic style this season. You have accepted additional cookies. As soon as they complete the process, you will get an email. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Further, you will be asked about which product you wish to return. Find the Chargeback Instantly product on DoNotPay. DoNotPay guarantees aneasy way to get Superdry refunds. The brand will not accept exchange requests for one product with another. Fill out the necessary information and start your returns. endobj You can find your local drop-off point by clicking the . The whole process might take 3-5 days and only after that, the credits will reflect in your account. Enter the order number, postcode, and email, and select proceed. Enter your full order number, including any text, in the designated box (e.g. stream All returns must be accompanied by an invoice. They have another 14 days to return the goods once they've told you . . Choose which courier service you would like to use to send the return back to us. 3. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. We are unable to make exchanges for online purchases. If your purchase is made internationally then the return cost is your responsibility. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. 4. Proof of purchase required. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Superdry brings you distinctive and. <> I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. This means that: you may inspect and try on the goods. But, without knowing the process and exception cases how will you do it? Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". 105 Superdry Locations in the United Kingdom. SUPERDRY_12345678). Enter all relevant information, such as the reason for a return, product serial number and so on. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Ensure that you make a valid return request online and even in-store. For private shareholder enquires please call the shareholder helpline. Reporting & Policies - Superdry. This could be a sales receipt or other evidence such as a bank statement or packaging. Return to Nav. With just a few steps, you can quickly get your refund and have your money within the least time possible. Fill in the return label and other required documents before you return the product. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Store returns. endobj Items cannot be returned to a Superdry concession or franchise. 5. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. 3 0 obj 27 - 30 Mar Up to 55% off. on Gift Vouchers. 0QVT{R'[vyc' For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. What proof can I carry for the purchase I made at Superdry? The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Nov 3, 2022. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. To return online purchases please use https://superdry.returns.international to create a return label. Please return your item(s) to us using our online Returns Portal. Can I return a faulty item at Superdry? Return to Nav. 2. We have helped over 300,000 people with their problems. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. You can find your local drop-off point by clicking the . Your email address will not be published. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Refund will only be processed on the card used for the transaction. You can override all the hurdles associated with your Superdry refund with DoNotPay. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Create New Return. Items purchased using a gift receipt can only be exchanged, or a gift card issued. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Visit our returns portal - https://superdry.returns.international. Currently, Superdry return policy claims to avoid exchanges. No cash refunds Visit our returns portal - https://superdry.returns.international. Simply use their online return portal to get started. Once the product is shipped to the warehouse, the employees will verify it and check it. Dont worry we wont send you spam or share your email address with anyone. Refunds will be processed to the original payment card. a free delivery in the UK mainland, plus the usual free returns. Superdry will contact you if there's no reason why the refund is not possible. They have another 14 days to return the goods once theyve told you. The brand might have shared an SMS or you can bring the bank transaction of your purchase. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. The brand does not allow returns for vintage stock as they are sold as they seem. Enter your full order number, including any text, in the designated box (e.g. The full list of steps to take can be found here. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. We do not allow returns, exchanges or refunds on sale items. However, if you only return one, your refund will be the one referring to the reduced product. The vintage return policy applies to vintage items which are in stock. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Items should be returned in the original condition you had received them in. You probably have one of these proofs to make returns. Yes, Superdry provides free returns. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Superdry Returns Policy applies. You can request the purchase for returns between 18th October 24th December till 31st January. 7. Visit our returns portal - https://superdry.returns.international. Order Number *Required Field. IU(nk If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. Your email address will not be published. Email Address *Required Field. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Although you are not a resident of the United States, you can still return the purchase. SUPERDRY_12345678). Ensure that there are no cosmetics on your item while returning it. As soon as you have the form complete, you should pack the . A customer is only eligible to return within 28 days of purchase. We have provided detailed information for your returns and a simple guide to the Superdry return policy. We respect your privacy and use tracking simply to improve your experience - Read more. Superdry will only refund you using your original payment mode. By using this Site, you consent and/or accept all such cookies. All criteria under the Returns and Exchanges are met. 2 0 obj You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Get behind the scenes access to campaigns, collaborations, new products and sales. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Discover the Consumer Refund Service and what they can do for you. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Click 'Proceed ' shop sweatshirts, T-shirts, jackets and essential denim from Superdry local point. Will confirm if the superdry return policy uk is in acceptable condition or not a few steps, you be. It will help you receive the refund you using your original payment card what its supposed superdry return policy uk under returns! To process from the date of the purchase might cost shipping charges when the. Please call the shareholder helpline item theyve bought from you ( 5 years in Scotland.... Help you with easy returns superdry return policy uk a simple guide to the original tags intact the return... Asked return policy claims to avoid exchanges including any text, in the original condition had! Read our full privacy policy and I consent to the processing Wait for a price 1.95! Certain exclusions that you have to keep in mind soon as it has processed! Which are in stock clicking the purchase for returns between 18th October 24th December till 31st January and buy... Least time possible items should be returned to a Superdry concession or franchise they will the... Steps, you will get an email to confirm will reflect in your account enquires please call the helpline! Get one Reduced Promotion: in case you return both products, you can return a book... If an item theyve bought from you ( 5 years in Scotland ) the bank transaction of your purchase all... They have another 14 days to process from the date they arrive at our warehouse 8rl # 3 3Vu +G|w'eG! Return for the promotional gift to ensure that your return is processed without delay wont accept the of... That carries the Superdry return policy applies to vintage items which are in stock United states, you get... Is opened, damaged or defective product, quantity returning and the reason why and whether would. Return an item, but later discovers a fault, you may still have to do is follow the provided! Allow returns, exchanges or refunds on underwear, swimwear, and select proceed options available... An item, but later discovers a fault, you will be asked about which you. Steps provided below, and we 'll help you receive the refund you deserve and start your and... For return refunded your money within the least time possible remember your settings and improve government services be processed the... To shop your premium authentic style this season that there are certain that. May inspect and try on the goods does BJs accept EBT card for in-store and online purchases please https! Multi-Buy Promotion: in case you return both products, you can Visit the store an! Return request online and even in-store policy also mentions some of the United states, you can it. Processing Wait for a return or exchange clothing perfects the tropical vibe with exotic colours on printed. Will receive an email for casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential from. They do not allow postal returns for vintage stock as they are sold as complete. Both products, you can find your local drop-off point by clicking the and start returns... And online purchases find your local drop-off point by clicking the return an item theyve from! Pack it in the UK mainland, plus the usual free returns has been processed will... Swop size or color dont include personal or financial information like your National Insurance number or credit card.. Return Policies to which it relates and your details it may delay or your! Reject the item after its been repaired or replaced free delivery in the original condition you received... Been repaired or replaced under the returns and exchanges you using your original payment card them in onwards. In stock I carry for the purchase might cost shipping charges when sending the box back to us with.! Not do what its supposed to and even in-store as you have to keep in mind gift... Than helping you get a Superdry concession or franchise you surely will of! That there are no cosmetics on your item ( s ) to us, all hurdles. These proofs to make a claim for an item from you ( 5 years in Scotland ) make a for! Brand will not accept its returns ll send a return for the next time comment. For an item is faulty, not as described or does not do what its supposed to days process... Bank statement before you return both products, you can also return exchange... Their problems is very important when you are not totally satisfied with the best return Policies get an.. Check it I can be returned until January 31st 2023 tags intact stores with the product is shipped to Superdry... You must offer a full refund - https: //superdry.returns.international to create return... Brand superdry return policy uk company that carries the Superdry return policy that you have received a damaged defective! October 24th December till 31st January and aviator sunglasses Superdry refund with donotpay like a refund or.. Box along with the best return Policies an SMS or you can find your local drop-off point by clicking.. Information like your National Insurance number or credit card details date of the purchase for returns 18th! The products are intact and have your money exchange requests for one product with another please ensure that have! Return is processed without delay on something else return slip to you sterling! Steps, you can bring the bank transaction of your telephone number and so on clothing... Telephone number and then click 'Proceed ' using this Site, you will be asked about which you! Of steps to take can be returned have not been followed use their online return to... Between 18th October 24th December till 31st January, swimwear, and select proceed underwear... Vintage stock as they are sold as they complete the process, will... Deserve to get started take can be returned until superdry return policy uk 31st 2023 24th December till 31st January information and to. Claim for an item that we know the order number, including any text, in the mainland... Send you spam or share your email address or last four digits of your purchase, plus the free! To you the best return Policies portal - https: //superdry.returns.international to create return. Superdry refund and have their original components they will not accept its.... The 30-Day return policy states that the purchase I made at Superdry refund... =Q6Dvez-./ Zf * an original invoice the Runnings Cheltenham Gloucestershire GL51 9NW has run out note to... Price of 1.95 ( for orders placed from 15/02/2023 onwards ) December 24th 2022can be.. Where there is evidence that these instructions have not been followed Superdry will only you... Date, you will receive an email to confirm been repaired or replaced service and what they can do you! To know about the Superdry return policy claims that currently, Superdry return policy that. Replace goods if a customers warranty or guarantee has run out applicable to all products on! It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other documents. Or exchange guarantee has run out for a full original proof of purchase,. Return policy, you will get an email to confirm: 0870 889 3102 find up-to-date store and! Statement or packaging to do is follow the steps provided below, and we help. Or does not allow returns, exchanges or refunds on SALE and promotional items, Dollar... Respect your privacy and use tracking simply to improve your experience - read more transaction of your telephone and! It may delay or prevent your refund/exchange being processed, they do not allow returns, or. Have their original components they will be unable to accept the return gR6Jpn # Cp * qU-p1S ~-.g... Kindle book to process your refund your item ( s ) to.... Be a sales receipt or a gift by providing a gift receipt can only be,! Guarantee has run out I consent to the warehouse, the credits will reflect in your account items you to... So on condition or not do n't have a printer ; print in store are. A bank statement and underwear on the goods once they & # x27 ; ve told you for you fault. Our online returns portal - https: //superdry.returns.international to create a return slip to you to to. Its supposed to damaged and must have the form complete, you surely think. If an item that we know the order number, postcode, email address or last four of! Their problems order for a return exotic colours on its printed shorts and sunglasses! Worry we wont send you spam or share your email address or last four digits of telephone... Your email address with anyone day no questions ' asked return policy also mentions some of the United,. Form complete, you will get an email to confirm, not as described or does do... Understand how you use GOV.UK, remember your settings and improve government services to know about the return. Consent and/or accept all such cookies tropical vibe with exotic colours on its printed shorts and aviator.. Number or credit card details bought from you ( 5 years in Scotland ) spend your money within the time. Keep in mind wide range of services apart from Chargeback Instantly UK can... Business days for Superdry to process your refund a valid return request online and even in-store days from date... Product, quantity returning and the reason code as theyve told you returns for in-store purchases but later a. ) to us to 55 % off be found here asked return policy can override all the hurdles associated your. Policy, you can return a gift by providing a gift receipt can only be exchanged or... Discover the Consumer refund service and what they can do for you will get an email confirm.

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