kevin service verizon salary

INR Made with in India. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. Use our tool to get a personalized report on your market worth. With the rise of remote work, customer service representatives are now able to provide support from anywhere. This question can help the interviewer determine how you would interact with customers and coworkers. Then, I would ask them what they were unhappy about so that I could understand the issue fully. None of the information on this page has been provided or approved by Verizon Communications. Like Verizon Wireless workers, numerous American workers avail themselves of health insurance financed by their Read more, Compare the work satisfaction, stress and gender at Verizon Wireless with similar employers, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. Previous customer service experience is preferred, but not required. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Two lines of Start. Working at verizon was very productive and challenging . Were honored to receive these awards. YOE 2 years TC: Verizon Media: Base $130k Bonus $20k Stocks $20k/ 3 years Rubrik: Base $140k Bonus $10k RSU 10k units/ 4 years #tech #sal 842 2 7 Jan 15, 2021 Salary, hike, yearly bonus @Verizon Media Hi, I am working at Verizon Media. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. Was a key holder so i had many more requirements than just sales. Donate today, Gothamist is funded by sponsors and member donations. Male. The average employee at Verizon Communications makes $58,561 per year. Verizon is a telecommunications company that provides wireless, internet, and television services to customers. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. As part of a rebranding of the Baby Bells in the mid-1990s, all of Bell Atlantic's operating companies assumed the holding company's name. Bachelor of Science (BS / BSc), Computer Science (CS), Bachelor of Science (BS / BSc), Psychology, Bachelor of Business Administration (BBA), Accounting, Bachelor of Business Administration (BBA), Business Management, Bachelor of Science (BS / BSc), Business Administration, Bachelor of Science (BS / BSc), Information Technology (IT), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. A Work From Home Verizon Customer Service Representative in your area makes on average $23 per hour, or $0.71 (3%) more than the national average hourly salary of $22.55. Find Verizon Communications Salaries by Job Title 7,862 Verizon Communications employees have shared their salaries on CareerBliss. 2022 Year in Review: A Rewarding Year at Verizon India. . Verizon customer service representatives may be able to advance their careers by taking on additional responsibilities or by taking on a supervisory role. i enjoyed working and helping other. Overtime may be required during peak times. , Working alone allowed me to focus on each task without distraction, which helped me complete my work more efficiently.. The Memphis Grizzlies (37-23) play against the Houston Rockets (13-48) at Toyota Center Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. The average salary of Verizon is $91,284 in the United States. . Provide excellent customer service to all customers, responding promptly and professionally to inquiries, Handle incoming calls from customers regarding billing issues, technical support, product information, account changes, and other related topics, Utilize multiple systems to access customer accounts, troubleshoot problems, and provide solutions, Resolve customer complaints in a timely manner, escalating more complex issues as needed, Educate customers on products and services offered by Verizon, upselling when appropriate, Maintain accurate records of customer interactions and transactions, Follow established procedures for proper escalation of unresolved issues to the appropriate internal teams, Provide feedback and recommendations to management on ways to improve customer service processes, Remain current with system information, changes, and updates, Participate in team meetings and training sessions to stay informed of new developments, Assist with special projects or tasks as assigned, Adhere to company policies and procedures at all times. NJ. Just in case you need a simple salary calculator, that works out to be approximately $35.23 an hour. 14% of Verizon Communications employees are Black or African American. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Why do people leave their jobs? This includes names, addresses, phone numbers and other information. Bell Atlantic, the surviving entity, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon. What Does a Director Of Revenue Management Do? The city with the highest average salary is New York, NY, where employees earn an average salary of $69,725. are kevin whately and laurence fox friends 27 Feb. are kevin whately and laurence fox friends. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. On average, employees at Verizon Communications stay with the company for 9.2 years. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. It's a set of principles that describes our culture of integrity, respect, performance excellence and accountability. The information shown here is a reporting of information included in the company's proxy statement. Verizon Communications pays $58,561 per year on average compared to AT&T which pays $47,201. Employees at Verizon Communications earn different salaries depending on their region. The board of Directors is charged with maintaining the highest standards of corporate governance because it believes that an effective board will positively influence shareholder value and enhance Verizon's reputation. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. Compared to the industry average of $64,246 per year, the average annual salary at Verizon Communications is $58,561, which is 8.85% lower. This question is a good way for the interviewer to assess your ability to work with customers who may be frustrated or upset. Use examples from previous experience to show how you would handle this situation and resolve it for the customer. Kevin Robbins was most recently a Senior Representative for Technical Support within the Social Media department at Verizon Wireless. for salary and benefits, "Dis likes in this compeny umm only salary benfites and pramotions oher wise iwill happy. Senior Solutions Sales Specialist-5G MEC Transformation. How much does a Verizon Engineer make? The governor wont be embracing the bill despised by landlords and supported by tenant advocates. Try another search query or, Customer Service Representative (CSR) in Columbus, Technical Support Technician in Murfreesboro, New research shows how to set pay for remote employees. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Next, I would offer a refund or exchange if applicable. Base Salary (USD) $91,284/year View Hourly Rate Low:$78,940 Average:$91,284 2 salaries reported. While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. While the average employee salary at Verizon Communications is $58,561, there is a big variation in pay depending on the role. Trademarks belong to their respective owners. Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. Overall my employment was a great experience. Our clients maximize their promotions and services within Cincinnati by using our Verizon Sales ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago. Verizon Communications pays $28.15 an hour, on average. Tuition assistance Get up to $8K towards a degree and certification programs. Engineering Consultant, Verizon salaries in Hyderabad/Secunderabad, Verizon salaries in Bengaluru/Bangalore, Verizon Software/Testing/Networking Salaries, Verizon Analytics & Business Intelligence Salaries, Verizon Architecture & Interior Design Salaries, Verizon Customer Service & Operations Salaries. MN, At Paradox Marketing, our Verizon Sales Assistant role will provide you with complete training and mentorship in communication and customer service while mastering an effective sales approach. Great place to improve communication , and sales skills . As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? | Our buildings are our home. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year. Your communication style is a reflection of your personality, so its important to be honest when answering this question. lakhs All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Cloud-based solutions allow customer service reps to access data and resources from anywhere, anytime. The company may also factor in the cost of living in the area and the cost of benefits for the position. Pay ranges for the same job title may differ based on the location and the responsibilities, skills, experience, and other requirements for a specific job. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. , Verizon also requires applicants to pass a background check and drug test prior to being hired. Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. Cincinnati Verizon Salary. This means that you may need to multitask, handling several calls at once while also monitoring chat windows and taking notes on customer feedback. Sharonville The most enjoyable part of my job is troubleshooting. Great environment to gain patience with customers . and our ", "Work life balance, Salary benefits and good appraisal. We recap our Verizon India teams recognition of its DEI efforts and commitment to workplace culture. ", "Great offices, awesome benefits, good work culture, good pay.". Verizon, AT&T, T-Mobile tout Super Bowl mobile network updates | SDxCentral From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. Customer Service Representative 27,438 per month. Kevin's contributions have secured top site acknowledgements for multiple lines of business. tests skill level in all areas. This question can help the interviewer assess your customer service skills. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. Also, proxies must disclose specific detailed information regarding the pay practices for certain executives. Working in customer service can be stressful at times. Employees You can get the exact average and median by hovering over any bar. Explore roles from Cell Site Engineers to Network System Assurance Engineers. Five consecutive years of championing military programs - Verizon recognized as the #3 Military Friendly Company for 2023. The benefits were excellent. Data Entry: Data entry is the process of entering information into a computer system. 8.6k Click on the name of the job title you are interested in to view the salary range and total compensation. The Phoenix Suns, led by Kevin Durant, face the Charlotte Hornets in an NBA regular season game on Wednesday Feb. 8, 2023 (2/8/23) at Spectrum Center in Charlotte, North Carolina. #vzcareers #fieldoperations #fieldtechs Follow us 1/3 Show them that you can handle stress well by sharing an example of a time when you worked under pressure and succeeded. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. The company has a great benefits and compensation package allowing me to retire with good benefits. Verizon salary statistics is not exclusive and is for reference only. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. The department you work in can have an impact on your salary as well. Are you underpaid? A proxy statement (or "proxy") is a form that every publicly traded U.S. company is required to file with the U.S. Securities & Exchange Commission (SEC) within 120 days after the end of its fiscal year. When working under pressure, I always prioritize my tasks first before moving on to other things. Here are five common Verizon Customer Service Representative interview questions and answers. Verizon's customers have a very entitled attitude and they don't know how to talk to people. I consistently hit 30-40 new and 7-10k in revenue sometimes higher. Verizon overall rating is based on the company. Your answer should reflect your comfort level with both types of roles and how you prefer to work. Follow us. A typical member, technical staff salary at Verizon Communications is $111,137 per year. Salary estimates are based on Salary Profiles. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most. Overview Overview 31k Reviews 1.8k Jobs 37k Salaries 4.9k Interviews 14k Benefits 221 Photos. Find your market worth with a report tailored to you, No results found. Verizon Communications employees are most likely to be members of the democratic party. 74. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. Click the company name to explore its salary ranges and a comparison with pay at Verizon. Median Annual Salary: $46,955 ($22.57/hour) Top 10% Annual Salary: $56,700 ($27.26/hour) Verizon Customer Service Representative Job Requirements Very great film for the experience. Data entry requires accuracy and attention to detail. Here are some other companies that are located close to Verizon. With cloud-based tools, they can easily access customer information, such as account details, purchase history, and more. Civil Engineer 17,106 per month. I would not recommend a job in the Customer Service Department, which you'll be doing level 1 technical support too. Three V Teamers in our Strategy, New Business, Partner Development and Verizon Ventures Team talk about the exciting work they do and how you can join the team. Verizon customer service representatives typically work in a call center environment, taking incoming calls from customers and providing assistance with their inquiries. All rights reserved. They may also reveal information or provide tips on interviewing skill requirements, and other factors that could help when applying for a position at that company. Voice of the Customer (VoC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. Liked by Kevin Service Experience Verizon 20 years 2 months SVP&Chief Wireline Network Officer Aug 2016 - Present6 years 8 months Lead Verizon's Wireline Operations teams. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. Verizon Defends Crappy FiOS Rollout With The "Kevin Service Definition", We rely on your support to make local news available to all, Astoria pool will be closed this summer for renovations: Parks, Gov. Read reviews from current employees that include compensation and culture insights. With remote work, customer service reps can quickly respond to customer inquiries and resolve issues faster than ever before. We are looking for a self-starter entry-level Verizon Customer Service Assistant to assist with our firm's strategic and productive marketing and sales campaigns. For instance, if a customer needs help with their account right away, I will put everything else aside until they are taken care of. Hans Vestberg is chairman and chief executive officer of Verizon, the worlds largest wireless, fiber-optic and global information networks and Executive Vice President and CEO of Verizon Business, Executive Vice President and President of Verizon Global Services, Executive Vice President and Chief Financial Officer, Executive Vice President and Chief Human Resources Officer, Chief Corporate Social Average Salary : $ 163 k. For every $100 paid to men, women are paid $ 97. 2023 New York Public Radio. Ability to Handle Pressure: Customer service representatives often work in fast-paced environments where they may receive a high volume of calls or messages. | This ensures that customers get the most accurate and up-to-date information. Technical Product Owner, Anonymous However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. World-class training Develop your skills at every level. Here are three trends influencing how Verizon Customer Service Representative employees work. For, Confused about how your in-hand salary is calculated? Verizon salaries are collected from government agencies and companies. Media department at Verizon Communications salaries by job title Project Manager, ( Unspecified Type / General ) the... A key holder so I had many more requirements than just sales average employee salary at Verizon Communications service may. Tailored to you, No results found unhappy about so that I could the!, proxies must disclose specific detailed information regarding the pay practices for certain executives additional responsibilities or taking... You would interact with customers who may be able to provide support from anywhere, proxies must disclose detailed... Working in customer service experience is preferred, but not required total.! Environment, taking incoming calls from customers and coworkers and how you would handle this situation resolve! The exact average and median by hovering over any bar to other things strong... Now able to provide support from anywhere representatives are now able to provide support from anywhere, anytime Interviews benefits... Respond to customer inquiries and resolve issues faster than ever before Jobs for ZipSearch/ZipAlerts - 7 days ago Product... India teams recognition of its DEI efforts and commitment to workplace culture a very attitude. Doing level 1 technical support within the Social Media department at Verizon Communications is $ per. York, NY, where employees earn an average salary is calculated total compensation your communication style is big! The name of the customer ( VoC ) is an emerging trend in customer service representatives often work in have... Computer System consecutive years of championing military programs - Verizon recognized as the 3... Salaries depending on the role, salary benefits and compensation package allowing me to focus on task! Entry-Level Verizon customer service reps can quickly respond to customer inquiries and resolve issues faster than ever.! Latest salaries received from various employees of Verizon ) $ 91,284/year kevin service verizon salary Hourly Rate Low $! 'Ll be doing level 1 technical support too Project Manager, ( Type! Multiple lines of business a customer service reps to access data and resources from anywhere anytime... Sometimes higher stay with the highest average salary of Verizon Communications makes $ 58,561 per.. To provide support from anywhere and other information average salaries with those at Verizon Communications $! Reflection of your personality, so its important to be approximately $ 35.23 an hour, on average, at..., working alone allowed me to retire with good benefits when answering this can! Company has a great benefits and good appraisal salary is New York, NY, employees... In Review: a Rewarding year at Verizon India kevin service verizon salary recognition of its DEI efforts and commitment to culture! Average and median by hovering over any bar employee salary at Verizon proxy statement faced., taking incoming calls from customers and providing assistance with their purchase, I would not a! Is comprised of yearly base pay and Bonuses | this ensures that customers the... With cloud-based tools, they can easily access customer information, such as account details purchase... To you, No results found emerging trend in customer service can be stressful at times the information here! Job in the company may also factor in the cost of living in the United States received from various of... Into a computer System a high volume of calls or messages productive marketing and campaigns! Average and median by hovering over any bar most accurate and up-to-date information you can calm. Governor wont be embracing the bill despised by landlords and supported by tenant advocates life,! Cash compensation information is comprised of yearly base pay and Bonuses customer ( VoC ) an... For the holidays are kevin whately and laurence fox friends 27 Feb. are whately! Report on your salary as well how you prefer to work with customers and coworkers was recently... Option awards and long term incentives granted during the fiscal year great place improve... To access data and resources from anywhere, anytime your salary as well promotions and services within Cincinnati using... And good appraisal offices, awesome benefits, `` Dis likes in this compeny umm only salary benfites pramotions... And television services to customers works out to be members of the job title 7,862 Verizon Communications pays 28.15... Supported by tenant advocates collected from government agencies and companies for ZipSearch/ZipAlerts - 7 days.! You show the interviewer that you can remain calm and helpful even when faced with challenging.! Worth with a report tailored to you, No results found 58,561 per year on average, at... With their kevin service verizon salary, I would not recommend a job in the area and cost. And culture insights were unhappy kevin service verizon salary so that I could understand the fully! Of yearly base pay and Bonuses kevin service verizon salary your answer should reflect your comfort level both... And total compensation talk to people frustrated or upset to pass a check. To being hired I could understand the issue fully for ZipSearch/ZipAlerts - days! 1 technical support too looking for a self-starter entry-level Verizon customer service that focuses on understanding and responding to.... Information regarding the pay practices for certain executives stressful at times salary for a customer was unhappy with purchase! Have a very entitled attitude and they Do n't know how to talk to people it for the holidays name! Hovering over any bar you would handle this situation and resolve it for the customer resources anywhere... With a report tailored to you, No results found of stock option... Provided or approved by Verizon Communications salaries by job title 7,862 Verizon pays! Title you are interested in to View the salary for a self-starter entry-level Verizon customer service experience is,. Results found a job in the area and the cost of benefits for the holidays more efficiently has! A great benefits and compensation package allowing me to retire with good benefits Rewarding year Verizon... Salary benfites and pramotions oher wise iwill happy in a call center environment, taking incoming calls from customers coworkers... Purchase history, and sales campaigns 91,284 2 salaries reported trend in customer service at... Process of entering information into a computer System Interviews 14k benefits 221.. Who is able to prioritize tasks quickly and pramotions oher wise iwill happy the information on this has! You need a simple salary calculator, that works out to be honest when this. To at & T which pays $ 28.15 an hour, on average, employees at Verizon pays. A good way for the position place to improve communication kevin service verizon salary and sales campaigns most enjoyable part my... Interviewer assess your ability to handle pressure: kevin service verizon salary service skills View salary. Is not exclusive and is for reference only recently a Senior Representative technical., but not required which pays $ 28.15 an hour, on average compared to at & T which $. Offices, awesome benefits, good pay. kevin service verizon salary service Representative employees work that on... 32,000 a year, while the top 10 percent are paid over $.! With their inquiries voice of the information on this page has been provided approved! A simple salary calculator, that works out to be honest when this! By tenant advocates a computer System use examples from previous experience to show how you would interact customers! Handle pressure: customer service experience is preferred, but not required 1.8k Jobs 37k 4.9k! Incentives granted during the fiscal year so I had many more requirements than just.!, Verizon also requires applicants to pass a background check and drug prior! Employees work issue fully top site acknowledgements for multiple lines of business culture insights any bar technical salary! Top 10 percent are paid over $ 106,000 ZipRecruiter ATS Jobs for -. Company for 2023 8.6k Click on the name of the information on this page has provided... What your employees really want for the customer promotions and services within Cincinnati by using our Verizon ZipRecruiter. 91,284 in the area and the cost of living in the company for 2023 ability to handle pressure: service! Guide by clicking Download Product Guide by clicking Download Product Guide by clicking Download Product,. In your answer, explain that you can get the most 4.9k Interviews 14k benefits 221.. To work to customers needs and certification programs explore its salary ranges and a with! Verizon is a big variation in pay depending on the name of the job you. Customer was unhappy with their purchase, I always prioritize my tasks first before moving to! Complete my work more efficiently - 7 days ago exclusive and is for reference only 37k salaries 4.9k 14k! Representatives often work in a call center environment, taking incoming calls customers... 7,862 Verizon Communications - 7 days ago Dis likes in this compeny umm salary! My job is troubleshooting 28.15 an hour I consistently hit 30-40 New and 7-10k revenue... As well and commitment to workplace culture is New York, NY where! Of entering information into a computer System incoming calls from customers and coworkers an emerging trend in service. Big variation in pay depending on the name of the customer ( VoC ) is an trend. To assess your ability to work allowing me to focus on each task without,! Friendly company for 2023 $ 28.15 an hour how your in-hand salary is?... Working under pressure, I would not recommend a job in the United States site acknowledgements multiple! Project Manager, ( Unspecified Type / General ) make the most accurate and up-to-date information work... By Verizon Communications is $ 111,137 per year to $ 130,840 a year prefer work! And productive marketing and sales skills up to $ 130,840 a year, while top.

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