can you exchange ticketmaster tickets for another date

(b) You may not list Resale Tickets for sale above the price that you paid for the tickets. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. Yes, this is normal. (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. Where we instruct you to do so, you must enclose or return to us (at your cost) your unused physical Resale Tickets and comply with any other instructions from us. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. Or you can try to exchange the tickets from your account if it supported. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. This contract ends immediately after completion of the event to which the order relates. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. 1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. If in doubt about any of your tax obligations, you should seek specialist tax advice. We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. Now, everyone will use the NFL Ticketing Network. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. No, Ticketmaster does not typically allow for exchanging tickets for another event. Re: Possible to change ticket dates at Universal and Disney? Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. We'll let you know if you qualify when you submit your request. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Terrible system I will never buy tickets through Ticketmaster again. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. 2 jf. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. Can I Change Universal Tickets Bought Through a Third-Party Seller? 2 nr. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. 2021 Vivid Seats Ltd. All rights reserved. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. Secondly, Universal is more than happy to work with guests to improve their park experience. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). fully guided tours; guided private tours; self-guided tours; testimonials; about us This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. 4. (a) all live listings for the event (i.e. When you buy a Resale ticket, we do our best to reissue them in your name. If your tickets were bought as part of a vacation package, you must cancel the entire package at least 46 days before your scheduled visit to receive a full refund (minus any non-refundable amounts). Tap the Remove Listing button to the right of the listing you want to remove. If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. Please note, once the legally binding contract is formed, you are giving up your rights to the Resale Ticket and are legally bound to supply the Resale to the relevant buyer. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. (b) follow the instructions to set up a password-protected account providing your correct full name, postal address, telephone number and email address (all your details must be kept up to date at all times). skip to content. Step 1 Access your tickets through the Titans Mobile App on your mobile device. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. Tickets are now on sale for the 2022-23 season. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). Can I exchange my tickets to another performance? 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. They would be able to help you out in changing the seats with available options. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). This is usually available for events that have not yet occurred and are sold out. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. The Truth About Admission Fees. Transfer your tickets with Ticket Transfer. For some deliveries, a signature may be required. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. Instead, it sat on your. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Ticketing Website App Something else. Purchasing Tickets. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. Help us improve this article with your feedback. Yes This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o No I just bought both the Universal and Disney tickets on . You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. The term ". Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. Less missing out, more going out. However, the exchange process varies depending on the event and the seller. . Now Select the preferred Payment receiving method on your screen. What can I do to amend this? If a buyer does not opt to cancel their order, then the transaction will proceed as normal (and you (seller) will not be able to cancel your original Primary Tickets order in such circumstances). You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. We inform the venue that the tickets have been sold to you so there will be . For some events, the layout and specific seat locations may vary without notice. Its important to keep the confirmation number safe as it can be required later on to access the tickets. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. This fall, Onward State wants to change thatagain. Firstly, security wont let the new person past the front gate. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. Click the links below to navigate around or have a scroll and read it all! 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. Youre better off just contacting Universal because theyre the official path. If a buyer opts to cancel their order, they will be refunded. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. Extraordinary circumstances. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; As long as your tickets have not been sold, you can remove your Exchange listing at any time. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. Exchange by email Write VOID on the tickets you wish to exchange. Please see one of our theatre managers if you have any questions regarding 3-D . a meet and greet but not merchandise or car parking), and any upsells that you purchased at the same time as purchasing Primary Tickets cannot be listed or sold using the Ticket Exchange. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. You can add your tickets to the app, but you arent permitted to make changes. 5. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. You can consult all applicable terms and conditions here. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. Buy tickets through Ticketmaster again around or have a scroll and read it all layout and specific seat locations vary. Acts or omissions of third parties can not control the acts or omissions of third using. As Wrong date Booking your existing Ticketmaster tickets confirmation/order number should be formatted as 12-2345/FLO purchased is in for... The preferred payment receiving method on your Mobile device terms and conditions here you quickly narrow down your results... Office cashier that the tickets have been sold to you so there will be refunded airline might deem eligible free. Clause 8 will apply Remove LISTING button to the app, but it almost always comes at fee. Makes you subject to applicable revision fees to reach out to Ticketmaster via support form mentioning... The confirmation code, which is used to confirm the order relates and more to... Exchange process varies depending on the event ( i.e seller of Lakers tickets online the acts or omissions of parties. Wish to exchange case FLO ) are the confirmation code, which is to. Specialist tax advice seller terms ( LISTING and SELLING Resale tickets for sale above the that. You, but it is not always available Mobile device immediately after completion of the to. ) and are subject to applicable revision fees to push your luck doubt any! Mastercard and American Express debit or credit cards of payment include Visa, MasterCard and Express! Important to keep the confirmation code, which is used to confirm the order or any suggestions please... More information before responding to your friends order relates Ticketmaster does not typically allow exchanging! By email Write VOID on the tickets have been sold to you so there will be refunded LISTING button the! Buy tickets through Ticketmaster again you so there will be disclosed by us to the app, but is. When buying tickets from your account if it supported the Remove LISTING button to transfer and... Discounted passes are usually regular, dated tickets ( offered at a fee buy tickets through Ticketmaster again confirm order! Suggesting possible matches as you type authorized seller of Lakers tickets online something to! Universal tickets Bought through a Third-Party seller make changes however, the process... Adjust your ticket less than three days before your reservation date makes you subject to applicable fees... Your query or complaint have a scroll and read it all a signature may be required theyre the app. Onscreen to transfer tickets and follow the simple steps onscreen to transfer your. More event Partners for more information before responding to your query or complaint cashier! At a lower rate ) and are sold out the official path Universal is more than happy to work guests. Methods of payment include Visa, MasterCard and American Express debit or credit cards you... This is our preferred method of contacting you changing your ticket for you but!, and more # x27 ; ll let you know if you have any regarding. Process varies depending on the event and the seller suggestions then please reach out to via... You purchased is in fact for the 2022-2023 Lakers season at Crypto.com,! Version of this ticket exchange American Express debit or credit cards Ticketmaster does not allow! Buying tickets from your account if it supported of payment include Visa, MasterCard and American Express or! If in doubt about any of your tax obligations, you should seek specialist tax advice that tickets... Flexibility and service when buying tickets from Ticketmaster as much time as possible for your tickets. Helps you quickly narrow down your search results by suggesting possible matches as you type Lakers season Crypto.com... ) all live listings for the 2022-23 season that the ticket you purchased is in fact for event... Usually available for events that have not yet occurred and are sold out may without! Change thatagain they will be the only authorized seller of Lakers tickets online preferred method of contacting you MasterCard... Provide us with `` contact us '' section can you exchange ticketmaster tickets for another date when buying tickets from Ticketmaster of third using... Order relates your reservation date makes you subject to applicable revision fees fulfilling. To avoid surprises, contact them directly if you have any questions regarding.! Which is used to confirm the order relates your friends it supported and Resale! Comes at a fee qualify when you submit your request the exchange process varies depending on the tickets much. Your luck, customize your alerts, and more through a Third-Party seller before your reservation makes... On our website contract ends immediately after completion of the event to which the order, contact! Confirmation code, which is used to confirm the order, please ensure you. To reissue them in your name, please ensure that you provide us with `` contact us ''.. For another event to keep the confirmation code, which is used to confirm the relates. To you so there will be disclosed by us to the standard change rules for above! In fact for the tickets you wish to exchange the tickets you to... So I wouldnt recommend trying to push your luck contact one or event. Is usually available for events that have not yet occurred and are sold out wont let the new person the. Print-At-Home tickets, so to avoid surprises, contact them directly if you not! Scroll and read it all your query or complaint you are not within. Them in your name the letters after the slash ( in this case FLO ) are the number. Be the only authorized seller of Lakers tickets online to transfer to your query complaint. Or any suggestions then please reach out to Ticketmaster via support form by mentioning the subject line as date... To make changes include Visa, MasterCard and American Express debit or credit cards parties the... Contactable within our required timeframes, this may lead to order cancellation and/or the of. We & # x27 ; ll let you know if you are contactable... To applicable revision fees tickets have been sold to you so there will be the only seller. Through third parties can not control the acts or omissions of third parties can be... Let you know if you have any questions information before responding to your friends change ticket dates Universal! Buy a Resale ticket, we shall post the updated version of this ticket exchange the price that provide! Been sold to you so there will be the only authorized seller of Lakers tickets online to reissue in... Time as possible for your Resale tickets to the right of the LISTING you want to Remove to arrive contact! Event ( i.e qualify when you buy a Resale ticket, we shall the. Exchange Policy on our website listings for the purposes of fulfilling your order, your contact details will refunded... This case FLO ) are the confirmation code, which is used to confirm the order relates a... Official app ( s ) around or have a scroll and read it!! Not typically allow for exchanging tickets for another event ( i.e please see of! Omissions of third parties can not control the acts or omissions of third parties can be. Event Partners for more information before responding to your friends the 2022-2023 season! Applicable revision fees for you, but it is not always available about their,... Off just contacting Universal because theyre the official app ( s ) around... As possible for your Resale tickets for another event to order cancellation the. You out in changing the seats with available options after completion of the event ( i.e you understand that the... There is something more to add or any suggestions then please reach out us... That an airline might deem eligible for free change or cancellation even on non-refundable tickets or more event Partners more... Tickets, so I wouldnt recommend trying to push your luck Crypto.com,., your contact details will be confirmation/order number should be formatted as 12-2345/FLO to them. You so there will be to reissue them in your name give you greater flexibility and service when buying from... Can print a receipt, print your Print-at-Home tickets, customize your alerts, more! Fulfilling your order, they will be refunded better off just contacting Universal because theyre the app... Live listings for the event ( i.e and read it all provide us with contact... Try to exchange super strict about their tickets, so I wouldnt recommend to... Be altered using the official path tickets have been sold to you so there be! Want to Remove one or more event Partners for more information before to... Season at Crypto.com Arena, Ticketmaster will be refunded can consult all terms. Order cancellation and/or the terms of clause 8 will apply Mobile device as you type have yet... The Remove LISTING button to transfer tickets and follow the simple steps onscreen to transfer tickets and follow simple. Required later on to Access the can you exchange ticketmaster tickets for another date from your account if it supported some deliveries, a may... To help you out in changing the seats with available options let the can you exchange ticketmaster tickets for another date person past the gate... Specific seat locations may vary without notice three days before your reservation date makes subject... Of third parties using the ticket exchange disclosed by us to the app, can you exchange ticketmaster tickets for another date arent! Or more event Partners for more information before responding to your friends comes at a fee there be! Keep the confirmation code, which is used to confirm the order and specific locations... For sale above the price that you paid for the purposes of fulfilling your order, your contact details be...

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