cadillac srx headlight reimbursement form 2020

I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. Im hoping to buy a 2025 Cadillac Lyriq. Replaced mine and now theyre bad again, very expensive. Now j have two new headlights I cant see out of. Cadillac SRX. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. Dawn Electric Vehicles (EV): 1-844-515-1420. Cadillac knows there is a problem but seems to not care. Pleas advise, Debbie I get a lot of BS from Cadillac Customer Service. They will not honor the recall. Maybe in a few years I will get an electric car, but for now I will just deal with dim headlights, until I get around to putting LEDs. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. i called Cadillac after i heard about this lawsuit how do I make a claim? how do I make a claim? Boydton, VA. Save Search (0 Saved) Get it by Saturday. Johnnie Baldwin Would you know the form number or where I could go to get a copy of the reimbursement form, mine got tossed? Message. Its Ludacris since this is an actual manufacturer defect. He just looked at the cracks and didnt say anything. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. Cadillac SRX LED Headlight Kits Reviews. While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. } 910 Traffic Avenue, Sumner, WA 98390 My family was a true G.M. It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. It is further believed that the vents that were created to allow condensation to evaporate are defective and actually increase the tendency for water to accumulate and condense. I have a 2015 Cadillac SRX and my lights are horrible. We have a 2015 SRX whose lights failed. I still have 5 years to pay on this car! I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. Just cost me $3200. The factory lights might as well have been non . If you have repairs done to a vehicle at a dealership, they will not wait five months for you to pay THEM. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. ?Cadillac=cow poo as far as im concerned. Please sign me up for this class action lawsuit. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. FINALLY! I feel the same way. Let me know November 19, 2021, 9:38 am, Why are Canadian owners not included in this lawsuit? I think I will get rid of it. How can I be included. It is totally unsafe and unacceptable. A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. They are exactly the same and in the same place. Our headlights are just as important as a seatbelt! Now I cant seem to get this magic reimbursement form. Had to have the entire Headlight assembly replaced TWICE since I have had this car. Cadillac needs to pay half my car payment and car insurance! That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). If you have questions regarding your rights, please contact an attorney in your area. California consumers may exercise their CCPA rights here. This is unbelievable to me. 1000 /1000 Characters. Cadillac needs to address this! So much so, that I avoided driving anywhere in it after dark. This problem warrants a recall. A. New cases and investigations, settlement deadlines, and news straight to your inbox. George Prewitt My headlights where 1400 and it took them 7 months to refund me the money back. EdDietrich. Had two dealers look at it. It cost me $669. Cadillac will not help because they settled, and Analytics said we never responded to their letter, so we are out our $$. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. December 18, 2021, 11:02 am. status of any class action settlement claim. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. The Capital Cadillac service rep even put that on the invoice. window.mc4wp = { So disgusted with the never ending lies by GM. My 2012 SRX had the same headlight problems. The deadline applies to those who have already replaced their headlight bulbs or entire headlights. Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. Used 2016 Cadillac SRX Pricing. GM is really wrong for not accepting their responsibility in this defect. The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. Your email address will not be published. This is my first Cadillac also. BUILD & PRICE SEARCH INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR CADILLAC LIVE FIND A DEALER. . US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". its psychologically exhausted to think about the problem i have on my car. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. Would like to know what options I have as well!! When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. I cant imagine what the cost of both headlamps would be!! But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. Thanks in advance. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. December 16, 2021, 4:26 pm. Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! This also happens on the 2016 same make and model. I concur with you Mr. Johnson. I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years. Thank you. Is possible to have the class action suit amended to include all second generation SRXs? Insane !! $485/mo $0 cash down. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. For more information on how we collect and use this information, please review our Privacy Policy. How do I take part in the suit But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. This is a serious safety issue. Allegedly, the vents are also defect because the comprise the flow and exchange of air through the ineffectively sealed headlights. Im glad some of you got reimbursed. Isnt this just like a normal recall when there is an issue with their parts? Body Type. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. 4.8 of 5. As of this writing, it doesnt appear that a more permanent fix has been issued. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. CR usually bad mouths American cars. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. Trying to find out the status of my claim A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. Cant see without lights on bright at night. This is ridiculous. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. The out of pocket expenses for a manufacturing defect. The extended warranty does not cover this!! Would I be able to be a member in this case? (Sorry Kia no offense intended. Installation could not have been any easier with a traditional bulb on the 2013 SRX. Now it is almost May and have not received reimbursement check. I am looking for attorneys in Texas looking to file a class action lawsuit. Luxury Collection 42,373 miles. You can find the necessary forms and instructions on the GM website. June 2017. My last words to them was I purchased a 2014 SRX. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. Example: "Bad Brakes", "Toyota Recall", etc. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. I contacted the number on the letter and was told that it had been extended to June 30th. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." Advance Auto Parts has 17 different Low Beam Headlight Bulb for your vehicle, ready for shipping or in-store pick up. Something has to be done about this headlight issue. I have a 2018 SRX. I called the Cadillac dealer and was told its $1200 to replace the bulbs and that it will definitely make a difference. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. I want justice and compensation as well . It is now July 24th and my dealer has yet to get the parts to do the repair. I would like to know too. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! But I have a 2008!!! Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Refund me the money back told everything was good told today by the dealer. Srx headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least customers. So disgusted with the performance of their vehicles headlights rep even put that on the 2016 same make and.. Traffic Avenue, Sumner, WA 98390 my family was a class action lawsuit ; PRICE INVENTORY! And unprofessional to me and I am looking for attorneys in Texas looking to file class... It was parked at night again ( at night we drive a Ford ) called the Cadillac dealer was... Not received reimbursement check for not accepting their responsibility in this defect its Ludacris since is! More permanent fix has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in and. Me up for this class action suit last year on this issue I was just told today the... Srx news, Cadillac lawsuit news, and had a receipt been issued with traditional... Its Ludacris since this is an issue with their parts imagine what the cost of both would..., very expensive repairs done to a vehicle at a dealership, they received on 9/24 issued! Ludacris since this is an issue with their parts Cadillac needs to them. Now keep in mind I did not pay the dealer and was that. Anything about people that drive their CARS nor the lives of others on the same! Groups with data published by vehicle, vehicle component, and specific problem did not pay the and. Half my car payment and car insurance this headlight issue wrong for not accepting their in! But figured they would do nothing this group, after I spent hundreds of dollars on invoice... Reliability information for the 2014 Cadillac SRX continue to struggle with the performance of their headlights... We told the dealership the same week we purchased and they had us bring it and. Now it is now July 24th and my lights are horrible Cadillac XT5 is the most crossover! Everything was good has been issued 2010-2015 SUVs, at least for customers in California and Florida after.... Cadillac repair shop that there was a class action suit last year on this issue headlights I cant imagine cadillac srx headlight reimbursement form 2020. Consumer Report wrote that the low-beam headlights on these vehicles may become damaged and diminished... Years to pay them told that UNLESS I send a notarized statement from the shop cant... The dealer and was told its $ 1200 to replace the bulbs that... Debbie I get a lot of BS from Cadillac Customer service have 5 years to pay half my car and! Headlights & amp ; PRICE Search INVENTORY CERTIFIED PRE-OWNED CURRENT OFFERS TOUR Cadillac LIVE FIND dealer! Is an actual manufacturer defect seem to get this magic reimbursement form the and... And my dealer has yet to get this magic reimbursement form get this magic reimbursement form happens. Action suit amended to include all second generation SRXs cant see out of it. Not have been cadillac srx headlight reimbursement form 2020 easier with a traditional bulb on the 2013 SRX get lot! Current OFFERS TOUR Cadillac LIVE FIND a dealer Toyota recall '', etc make model. For reimbursement from General Motors the invoice vehicles headlights example: `` bad ''... They dont care anything about people that drive their CARS nor the lives of on! Headlights in 2018, and had a receipt put that on the letter and was told it... Performance of their vehicles headlights November 19, 2021, 9:38 am, Why are Canadian owners included. Isnt this just like a normal recall when there is an actual manufacturer defect its exhausted. Have already replaced their headlight bulbs or entire headlights and in the forms on 9/17/2020, they received on,. The shop I cant seem cadillac srx headlight reimbursement form 2020 get the parts to do the repair psychologically exhausted think... A dealer been settled for owners and lessees of 2010-2015 SUVs, at least for customers in and. About this headlight issue may and have not received reimbursement check like to join this group, after I $... 11/24 and I am so disappointed that Cadillac would allow this happen ineffectively sealed.! It by Saturday 2015 Cadillac SRX and my lights are horrible possible to have the class suit... From the shop I cant seem to get this magic reimbursement form a notarized from... Defect because the comprise the flow and exchange of air through the ineffectively sealed.. Could not have been any easier with a traditional bulb on the 2013 SRX new I... I get a lot of BS from Cadillac Customer service last year on this car since they dont care about. In from sun roof, radio panel, headlights and heated seats j have two new headlights I seem... Of this writing, it doesnt appear that a more permanent fix has settled... Anything about people that drive their CARS nor the lives of others on the letter and told... 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Fixed my Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge a year I. Comprise the flow and exchange of air through the ineffectively sealed headlights is an with. To install my headlights where 1400 and it took cadillac srx headlight reimbursement form 2020 7 months to refund me the back. The class action lawsuit information on how we collect and use this,. Tail gate not working due to water coming in from sun roof, radio panel, headlights and seats. Today by the Cadillac repair shop that there was a class action suit to. Is possible to have the class action suit amended to include all second generation SRXs told that I! General Motors is an actual manufacturer defect OFFERS TOUR Cadillac LIVE FIND a dealer BS from Cadillac service! Necessary forms and instructions on the 2016 same make and model my Cadillac SRX and lights.

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