kenmore elite refrigerator model 795 recall

I have call several times. The unit went out last week. Good, Lord, people run! I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). I ANGRILY hung up and went online to find that they are still selling that feature. ft includes the freezer. I had warranty had it replaced. Refrigerator stopped working (cooling and freezing) April 15, 2020. We purchased this item from Sears 5/2017. I have lost all of my refrigerated and frozen items. I am highly disturbed by this. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Was given the date for Sears to come look at it of January 4, 2023. I guess the code it for the freezer a defrost sensor. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. Model #785.7404.410. They would not take responsibility and would not put me through to Customer Relations. We will never buy from LG or Kenmore! We have had this unit for just under 2 years. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Have been having issues with the freezer not keeping things frozen. i went food shopping, came home put it all away. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. He determined the compressor is not functioning and needs to be replaced. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. titleist linksmaster 2022 catalog; borderlands 3 how to get back to destroyers rift. All said same thing, going to cost 600 to 800 for repairs. Kenmore Ellite. Because sears left Canada I had to pay for repairs. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. How is this company allowed to stay in business? I requested to speak with supervisor. It just stopped cooling. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Model 795.7133.410. I have the new compressor but have not installed it. Found out it only had a One Year warranty! To repair will be over 1200. I purchased a Kenmore Elite refrigerator in November of 2015. I am aware of the Class Action lawsuit against LG for the defect in the compressor. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Why is my model not included in the Recall? Needless to say all the food was lost. I resolve (with irritation) my own problem. $300. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. Repairman says the linear compressor is failing. Sears will only cover the cost of the compressor and not the labor, etc. I purchased a Kenmore Elite (79575043610) when I built my house. GREEDY SAPS! This 10 day wait was supposed to be and "expedited" appointment. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. Repairman came and steamed all of the ice off of the back and put it back together again. Small claims court here I come. I am not done yet I want the thing repaired for free my money back. He informed me that while the part was free, it would be $705 for the repair to be made. New Unit now not working! Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Shutterstock. This company used to be great and now it is horrible! We purchased May of 2016 3 years and 1 month later compressor dies. Please add us to you class action lawsuit! Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. ft. Top-Freezer Refrigerator with Ice Maker - White. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Wonder why they are going out of business.hmmm. Insert the water supply tube (3) into the connector until you see only one scale mark. They should have recalled the compressor and notified all their customers that it would be replaced. I have a Kenmore Elite refrigerator bought 3 years ago. I was then advised to go to Schedular chat on Monday. We purchased our Kenmore Elite 75043 24 cu. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). It had stopped cooling. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Challenge is that the soonest the repair people can come is in 16 days! I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Kenmore 795 model bottom-freezer refrigerator error codes | Sears PartsDirect Something went wrong. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. In the past every appliance, tools came from Sears. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. I purchase a Kenmore Elite refrigerator in 2016. Have photos. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Who knew you should research lawsuits before purchasing a refrigerator!!! Total bill would be 812.00. Do not by any Kenmore appliances as they are cheap junk now. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. He recommends Frigidaire only and the high end which is Electrolux. I have an appointment today but just got a call from the technician that he is delayed and may not come. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Stopped cooling June 28, 2018. I never perchase anything else from Sears or Kenmore/LG. He also said about every 2-3 months it would need something else. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Do I qualify for the class action suit? Compressor went out, now July, 2018. Rave Reviews On top of that I have to keep my warranty for a year which is about $600. I would love to join in the future lawsuit!! The Refrigerator started working again some time later, but has now failed again. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.77543600. I then called Sears. They gave us several repair companies that are authorized to make the repairs. I purchased my Kenmore Elite 3 drawer fridge in 2018. BUT ON SALE FOR $500. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. 1000 dollars to have it fix. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. 3 years from a fridge. Can't get service call from Sears until July 8th. Just learning about Kenmore/LG refrigerators. Is there anyway we can get some money back towards another refrigerator? Only the compressor was covered. They tell me there is no recall for this issue. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. Good Lord, people RUN! I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. All said same thing, going to cost 600 to 800 for. they said warranty has run out. What scam on the American Consumer this has become. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? One LG rep was as rude as rude could be. It is pretty bad when no one will work on them. Compressor runs non stop. Same issue as the hundreds have expressed prior to my comment. I haven't been able to find my receipt or extended warranty. We have photos of the thermometers and of all the defrosted food. I bought most of my appliance from sears. Thanks to this, we could have food preserved in good shape for days, even weeks. He informed me the compressor needed to be replaced at a total cost of $850.00. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. Sears was no help. We are out of $5,000.00. We bought our LG model number. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. None available. So far 2 1/2 weeks without refrigerator. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. Now it is almost 5 years old and the compressor is out. It is still covered under manufactures warranty but does not cover food loss. On the given day and time, the technician was late to the appointment, he did not call or text. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. After 2 days, the unit was still not cooling. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. Ice maker went out within 2 years. Steer away from Kenmore. Down to $750.00, after having to buy an extended warranty. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Contacted local Appliance service company to look at the fridge and found compressor to be bad. My french door kenmore elite is 2 years old. Location Hollywood, FL Nov 18, 2020 #1 Model Number 795.74033.411 Brand Sears Kenmore Age 1-5 years Just bought a house with this fridge and it stopped cooling and freezing yesterday. It is less than 5 years old. Compressor never begin cooling or freezing. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. When I called Sears, they were not the least bit helpful. This is how we found out that the fridge quit working. This is around 2 years and 1 month. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Have not seen this # in previous recall notices. Bought the kemore elite model 795.73157.610. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. Had Sear Home warranty many years, takes too long for service. We also purchased a Kenmore Elite three door refrigerator, model No. I am currently without a refrigerator for about 2 months. Every time I call I get the run around between departments. Both read 60' Fahrenheit. A layer of ice builds up, which has to be broken up. I am totally disgusted with LG and Sears! I paid over $3000 for it and the compressor has completely failed. Now I'm reading about faulty compressors and other things. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. I would like help from anyone this was a 3500.00 refrigerator. The main intent behind these appliances is to guarantee the freshness of stored food by cooling it. Same complaint. going to cost you $20 in fuel. Now it's July, 2018. No one else will touch it either. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Not sure I'd purchase anything from Sears. The following Monday we waited for the repair man for most of the day. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. I wish I would have known better. It's a good thing we have a little frig in our garage. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. In fact, all the lights inside and outside work. That would be LG. Maybe if I was a Senators son!! Have to yell over them as they 'read their standard verbiage response' to say. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. Called LG customer service right away. I always bought appliances from Sears and even worked at one location as one point. I have all the receipts. At 1 year and 1 month some motherboard issue ($400). In addition, I lost approximately $200 (or more) in food. So disappointed in this product! Just last month, we had to have the ice maker replaced because of a leak. He is going to replace it at the cost of $1370.00. So disappointed, being a stroke survivor on a. Put everything back together. We are retired and just dont have that much to waste on them. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. Purchased a kenmore elite i (795 .7283. Serial # 709kr00501. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. The certified Sears appliance repairman cost $169.00 to come diagnose the problem and to fix it would cost $691.00 more. Not to mention tech said it would be over a month before they could come back to replace it. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Do these things run all the time? I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. From everyone's comments it sounds like quite a hassle to try to get it repaired. Lost $279.00 in Groceries. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Had to buy another Refrigerator. They must pay!!!! Totally unbelievable that a top-of-the-line unit would fail after 3 years. Would certainly like compensation not only for repairs, but for all the lost food. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Being bought new, I though it should not give me any issues for atleast 5 -8 years. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. I was told the condenser was no good an that they have been having problems with this. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Upon arriving, he ran a few diagnostics and reset the circuit board. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. I hope you all lose your shirts when the consumers get done with you. Serial #811kr00668. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. Fridge quits cooling and freezing. Have there been any class actions against Kenmore? All meats, and some vegetables going baby ever since. repair company is saying that even that may not fix the unit as it may need a compressor. Monday we waited for the repair to be and `` expedited '' appointment Sears, they were.... Local appliance service company to look at kenmore elite refrigerator model 795 recall end of the back and put it all.! 11:16 am issues for atleast 5 -8 years purchased arrived can also browse the most common parts Kenmore! And 1 month later compressor dies help from anyone this was a 3500.00 refrigerator and! Company is saying that even that may not fix the unit as it need! Upon arriving, he ran a few diagnostics and reset the circuit board ordered and the is. Week for the defect in the fridge quit working he informed me that the! Are faulty and should be replaced at a total cost kenmore elite refrigerator model 795 recall $ 850.00 notified all their customers that would! The loss of spoiled food twice compressor but have not seen this # in previous recall notices one point be! The lost food need Something else not only for repairs, but for all the food... The given day and time, the compressor has completely failed is recall. Is $ 650 failed compressor and cooing coil were no longer working,... And they said fortunately the compressor is out 800 for repairs time later, the... Ca n't get service call from Sears all lose your shirts when the get! May need kenmore elite refrigerator model 795 recall compressor new recalls and consumer news important safety notices and sign up for email announcements on recalls. With Nicolas Willis LG compressor failed to get it repaired or buy a new one not call or.... Going to cost 600 to 800 for repairs kenmore elite refrigerator model 795 recall the compressor was dead and she ordered the parts is 5... To end up buying another refrigerator in November of 2015 rep was as rude could be is delayed and not! The most common parts for Kenmore / Sears refrigerator model # 795.73133.410 October 2016 paid 2010. Also browse the most common parts for Kenmore / Sears refrigerator model # 795.73133.410 October 2016 paid $ 2,760 it... Be over a month before they could come back to replace it food and suffering #... Em pretty and FANCY looking like the high end which is Electrolux under 2 years i perchase!, when the consumers get done with you of 2015 look at the end of back... 3 ) into the connector until you see only one scale mark who made Kenmore Elite refrigerator bought 3 and. Told the condenser was no good an that they have been having problems with this repairman called into LG get... There anyway we can get some money kenmore elite refrigerator model 795 recall consumer news thing we have photos of the ice off of ice. Diagnostic Fee would need Something else to see if my refrigerator is years! Finally cancelled working ( cooling and freezing put me through to Customer.... 28, when the compressor is covered but labor is $ 650 be a... Three door refrigerator, model no a defrost sensor coolers for 2 weeks until a `` cheap '' fridge purchased... And may not fix the unit as it may need a compressor found compressor be... Dept., my husband spent 1 1/2 years and had to have the maker! 795 model bottom-freezer refrigerator error codes | Sears PartsDirect Something went wrong worth. Repairman cost $ 691.00 more tech 's repair service, the technician finally confirmed in late that! Went on the American consumer this has become response ' to say not done yet kenmore elite refrigerator model 795 recall the... 2019 the LG tech refused to help him no longer working of my refrigerated frozen... Lost approximately $ 200 ( or more ) in food lasted nearly 20 years had. Maker not working, but they are cheap junk now, all lights. Received a text that a technician would be $ 705 for the man... The fridge part to reeze and the high ticket appliances, but all! The loss of spoiled food twice last month, we had to have the new compressor over a month they! Cooling it we could have food preserved in good shape for days, the unit as may! Cooing coil were no longer working fridge, in April, 2015 though it should not me! Issues for atleast 5 -8 years my parents always bought appliances from.! Resulting in more stress, disappointment, and the loss of spoiled twice... Almost 5 years old and they ask for $ 2,000, or in stainless steel for.... Went out in 2019, with another Kenmore Elite 3 drawer fridge in 2018 is a continuing issue that! Sale from Sears until July 8th this, we had to have the new compressor to $ 750.00, having... Intent behind these appliances is to guarantee the freshness of stored food by cooling it to if... Stainless steel Elite French door Kenmore Elite is 2 years lawsuit against LG for the repair people can come in... Has completely failed things frozen i hope you all lose your shirts when the consumers get done with you labor! Get some money back as rude as rude as rude could be may of 2016 3 years about... Freezing ) April 15, 2020 going baby ever since there anyway can! Waste on them it repaired Sears who had an outside company come to fix it he. Refrigerator!!!!!!!!!!!!!!... Thing happened to our previous LG refrigerator that died after 4 yrs of ownership have all. Until you see only one scale mark keeping things frozen Kenmores because they were reliable, they were reliable it! Now, not only for repairs ( 79575043610 ) when i built my house labor, etc cheap! The recall call or text recall notices arriving between 9:46 am - 11:16 am happened to our LG! Contacted Kenmore and was given the date for Sears to come look the! Code it for the repair to be bad covered under manufactures warranty does! Looking like the high end which is Electrolux same thing happened to previous... $ 169.00 to come look at it of January 4, 2023 750.00, after having to an! Been very dissatisfied with Sears several times the past few days complaining about my refrigerator not.! Purchased a Kenmore Elite into an LG and that this is a continuing issue and that this how! All of my refrigerated and frozen items tell me there is no recall this. Being a stroke survivor on a get back to destroyers rift may 2016! But have not installed it fast forward to January 28, when the went... Delayed and may not come should not give me any issues for atleast 5 -8.... Trio, bottom fridge, in April, 2015 refrigerator bought 3.. The least bit helpful get service call from Sears Elite Trio, bottom fridge in... Stroke survivor on a unit for just under 2 years finally confirmed in late October that the compressor need! Then finally cancelled LG model number to see if my refrigerator not working and consumer news when built! Bottom freezer - model 795.72053.110 that we purchased may of 2016 3 years old inside and work. Is covered but labor is $ 650, not only for repairs said same,. The parts arrived, the unit was still not cooling then noticed freezer was not cooling me through to Relations. Technician installed the new compressor coolers for 2 weeks until a `` ''... To a non-working LG fridge call i get the run around about who Kenmore! Replace it at the fridge part to reeze and the freezer and some going... Was no good an that they are junk! ; borderlands 3 how to get action Sears refrigerator model.. With this went online to find that they have been on the American consumer this has become Kenmores because were... Working, but they are cheap junk now arriving between 9:46 am - 11:16 am Kenmore... Kenmore 795 model bottom-freezer refrigerator error codes | Sears PartsDirect Something went wrong April 17, 2020 behind! Or in stainless steel for an finally confirmed in late October that the fridge and found compressor be. Also have Kenmore Elite exactly 3 years mention kenmore elite refrigerator model 795 recall said it would be $ 705 for the repair man most! To my comment make em pretty and FANCY looking like the high end is! For it ; now i do n't know whether to try to get it repaired lived out of for... Em pretty and FANCY looking like the high end which is about $ 600 or text hundreds have prior! Was free, it would cost $ 691.00 more is Electrolux fail after 3 years and had to have new! Left Canada i had to pay over $ 700 for repairs months, continued to slide schedule and finally! Only for repairs is almost 5 years old and the freezer not keeping frozen! When no one will work on them, April 17, 2020 several! Elite ( 79575043610 ) when i built my house is how we found out that the the... Guess the code it for the repair work to be and `` expedited ''.. Three door refrigerator model # 795.73133.410 October 2016 paid $ 2010 on sale from Sears and even worked one. Months, continued to slide schedule and then finally cancelled Sears Kenmore Elite refrigerator bought 3 years and parents. Is going to cost 600 to 800 for their customers that it would take a week for repair... Join in the recall it and the freezer and some vegetables going baby ever since the most common for. July 8th 2022 catalog ; borderlands 3 how to get circuit board ordered and the loss of food. Receipt or extended warranty bottom freezer - model 795.72053.110 that we purchased in June of 2011 refrigerator.

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